Types of Written Communications

Written communications all have a goal -- or are intended to achieve or "do" something. They may:

1. Inform
2. Respond
3. Request
4. Report
5. Develop goodwill

Let's look at the following videos for some writing tips!

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Video #1 - The Key Forms of Business Writing - Reports

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Video #2 - The Key Forms of Business Writing - Proposals

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Video #3 - The Key Forms of Business Writing - Instructions

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Video #4 - The Key Forms of Business Writing - the Letter

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Video #5 - Four Message Types

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Video #6 - The Key Forms of Business Writing - E-Mail

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Learn with Linda: Library Training Certificate or Introduction to Internet Writing Markets